Chapters
Annual Report 2020

Non-financial and diversity information

Requirements EU Directive

Subtopic

Chapter/section reference

A brief description of the business model

Business environment

Business and strategy: The environment in which we operate, p. 15-16

Organization and structure

Governance and compliance: Structure and responsibilities, p. 86-87

Our market

Business and strategy: The environment in which we operate, p. 15-16
Our progress in 2020: Our financial performance, 4.4 Segment performance, p. 76-81

Strategy and objectives

Business and strategy: Our business strategy, p. 19-21

Long-term market drivers

Business and strategy: The environment in which we operate, p. 15-16

Relevant social and personnel topics

A description of the policies pursued

Our progress in 2020: Our people, p. 29-35

The outcome of these policies

Our progress in 2020: Our people, p. 29-35
Our progress in 2020: Our Product Value Chain, 2.2 Strategic sourcing and product procurement, p. 40-42

Principle risks in own operations and within the value chain

Corporate Governance: Risk Management, p. 98-102

How risks are managed

Corporate Governance: Risk Management, p. 98-102

Non-financial key performance indicators

Our progress in 2020: Our people, p. 29-35
Our progress in 2020: Our Product Value Chain, 2.2 Strategic sourcing and product procurement, p. 40-42
Other information: Connectivity table, p. 202-203

Relevant environmental topics

A description of the policies pursued

Our progress in 2020: Our Product Value Chain, 2.4 Manufacturing and dedicated production lines, p. 43-46
Our progress in 2020: Our Product Value Chain, 2.5 Efficient transportation process, p. 47-48
Our progress in 2020: Our presence, 3.1 Our many customer touchpoints, p. 51-52

The outcome of these policies

Our progress in 2020: Our Product Value Chain, 2.4 Manufacturing and dedicated production lines, p. 43-46
Our progress in 2020: Our Product Value Chain, 2.5 Efficient transportation process, p.47-48
Our progress in 2020: Our presence, 3.1 Our many customer touchpoints, p. 51-52

Principle risks in own operations and within the value chain

Corporate Governance: Risk Management, p. 98-102

How risks are managed

Corporate Governance: Risk Management, p. 98-102

Non-financial key performance indicators

Our progress in 2020: Our Product Value Chain, 2.4 Manufacturing and dedicated production lines, p. 43-46
Our progress in 2020: Our Product Value Chain, 2.5 Efficient transportation process, p. 47-48
Our progress in 2020: Our presence, 3.1 Our many customer touchpoints, p. 51-52
Our progress in 2020: Our Product Value Chain, Our CO2 impact, at-a-glance, p. 50
Other information: Connectivity table, p. 202-203

Relevant human rights topics

A description of the policies pursued

Our progress in 2020: Our people, 1.3 Our inclusive, diverse and ethical work environment, p. 32-35
Our progress in 2020: Our Product Value Chain, 2.2 Strategic sourcing and product procurement, p. 40-42

The outcome of these policies

Our progress in 2020: Our people, 1.3 Our inclusive, diverse and ethical work environment, p. 32-35
Our progress in 2020: Our Product Value Chain, 2.2 Strategic sourcing and product procurement, p. 40-42

Principle risks in own operations and within the value chain

Corporate Governance: Risk Management, p. 98-102

How risks are managed

Corporate Governance: Risk Management, p. 98-102

Non-financial key performance indicators

Our progress in 2020: Our people, 1.3 Our inclusive, diverse and ethical work environment, p. 32-35
Our progress in 2020: Our Product Value Chain, 2.2 Strategic sourcing and product procurement, p. 40-42
Other information: Connectivity table, p. 202-203

Addressing anti-corruption and bribery

A description of the policies pursued

Our progress in 2020: Our Product Value Chain, 2.2 Strategic sourcing and product procurement, p. 40-42
Our progress in 2020: Our presence, 3.4 We are a responsible corporate citizen, p. 58-62

The outcome of these policies

Our progress in 2020: Our Product Value Chain, 2.2 Strategic sourcing and product procurement, p. 40-42
Our progress in 2020: Our presence, 3.4 We are a responsible corporate citizen, p. 58-62

Principle risks in own operations and within the value chain

Corporate Governance: Risk Management, p. 98-102

How risks are managed

Corporate Governance: Risk Management, p. 98-102

Non-financial key performance indicators

Our progress in 2020: Our Product Value Chain, 2.2 Strategic sourcing and product procurement, p. 40-42
Our progress in 2020: Our presence, 3.4 We are a responsible corporate citizen, p. 58-62
Other information: Connectivity table, p. 202-203

Addressing board diversity

A description of the policies pursued

Our progress in 2020: Our people, 1.3 Our inclusive, diverse and ethical work environment, p. 32-35
Corporate Governance: Our Supervisory Board’s report, p. 84-85

Diversity objectives

Our progress in 2020: Our people, 1.3 Our inclusive, diverse and ethical work environment, p. 32-35
Corporate Governance: Our Supervisory Board's report, p. 84-85

Implementation of policy

Our progress in 2020: Our people, 1.3 Our inclusive, diverse and ethical work environment, p. 32-35
Corporate Governance: Our Supervisory Board's report, p. 84-85

Results of the diversity policy

Our progress in 2020: Our people, 1.3 Our inclusive, diverse and ethical work environment, p. 32-35
Corporate Governance: Our Supervisory Board's report, p. 84-85